There are many people that we may need to influence because of our role, our expertise, our experience, or even our unique view on an issue. In this course, you'll explore the elements that help you to develop the ability to positively influence others, and then apply that learning to situations in your workplace. The course runs in Perth, Bunbury, Geraldton, Kalgoorlie, Karratha and Albany.
1 Day
Every day at work we are called on to respond to the demands of others, make requests, raise issues or initiate change. Each of these situations would benefit from being able to positively influence the situation. Whether you are dealing with colleagues, team members, customers or stakeholders, this course will strengthen your knowledge around influencing others.
Anyone who wants to enhance their ability to achieve positive outcomes from their daily interactions with work colleagues, team members, customers or other stakeholders.
Participants should be able to:
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.
The backbone to every efficient and effective organisation is a cohesive team that works well together. This training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret people's reactions and modify your own style when appropriate.
What is a Crucial Conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, lead to strained relationships and dismal results.
Knowing how to write clear, concise and effective communications is an essential workplace skill. This training course teaches you how to plan, organise and structure your writing to effectively reach your target audience.