Program Overview:
This is one of the Institute’s most successful and well regarded programs For the development of supervisors, team leaders and Frontline managers. With Four modules spread over nine weeks, participants receive a comprehensive coverage of the essential skills, knowledge and strategies required to operate effectively in a frontline management role. Participants will be challenged to reflect on their own role and style and to explore ways they can significantly improve the performance of their work team.
The program is specifically designed to create a Return On Investment (ROI) for both the organisation and the individual through a highly participative learning approach and the implementation of a workplace project.
As a Loop Premium Program the learning begins two weeks prior to the start date with access to the online learning management system and continues for 12 months through Professional Membership of the Institute.
Who will Benefit:
Managers working at the frontline of an organisation, from supervisors and team leaders through to business unit and divisional managers. The breadth and depth of the capabilities developed during the program enable participants to apply leadership and management competencies across a range of different work roles in a variety of organisational contexts within both the Public and Private sectors.
Requirements to Receive the Qualification:
By successfully completing the face-to-face and assessment requirements of The Frontline Manager Program, or apply for Skills Recognition. Participants can achieve either a Diploma of Management or Certificate IV in Frontline Management, both of which are nationally recognised qualifications.
Skills Recognition is a process that enables those who are interested in gaining the qualification to be granted exemption from some or all training programs.
Learning Outcomes for the Flexible and Intensive Program:
As a result of attending this program, participants should be able to:
- Identify strategies for better performance management and improved productivity
- Identify ways to change workplace culture and develop a culture of continuous improvement
- Improve team performance and alignment
- Prioritise and plan workplace projects
- Improve customer service
- Enhance communication across all levels and build positive workplace relationships
- Identify relevant leadership principles in the workplace.
Assessment and Fees for The Frontline Manager Program – Intensive:
The assessment component consists of a workplace project which is identified at the start of the program and is submitted after the Face-to-Face modules of the program are completed.
The cost of assessing the workplace project is included in the Fees detailed below. Details of the Nationally Recognised Training units of competency covered in this program can be obtained by contacting our Client Service Centre on (08) 9383 8000 and requesting an Information Kit.
Enrolment:
Step 1: Complete Application Form
Download the Information Kit and complete the Application Form to register onto the qualification. Mail, fax or email signed Application Form to AIM.
Step 2: Enrol on each individual program in your qualification
You will need to enrol on each of the programs that form part of your qualification individually, as each will have a various dates for you to choose from.
a. Enrol using Enrolment Form
- Fill in the Enrolment Form included in the Information Kit and send or fax back to AIM.
OR
b. Enrol Online
- Select the first program below and choose your preferred date, click Book Now
- Add yourself or Add Attendee to the program
- Click on Add Program to continue adding all modules for your qualification
- Once all programs have been added you can continue to the Checkout.
Note: It is anticipated that participants enrolling in the Diploma of Management will have responsibility for the management and leadership of people that report directly to them.
Note : Fee includes cost of Assessment of the workplace project.