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T10641D: Advanced FLM - Operational Improvement and Performance
Program Overview
The final of four modules, Operational Improvement and Perforamnce enables experienced supervisors to enhance their professional development. Experienced supervisors and managers are often looking for professional development opportunities that allow them to build on their existing knowledge and skills. This module assumes the participants are experienced people managers, technicians or practitioners, and then enhances their ability with the introduction of the latest concepts and models of management and leadership.
The aim of the program is to both enhance the expertise and refresh the enthusiasm of participants to enable them to be more significant contributors to their organisation’s success and be more engaged with their work. This module offers contemporary content that will stretch the thinking of participants and challenge their perception of their current role. The content is designed to offer practical tools that can be applied immediately on return to the workplace.
Participants can do the modules in any order, although the sequence listed is recommended.
Designed for
Supervisors, team leaders and managers who have completed some professional development such as the Frontline Manager qualifications and are looking to further develop their knowledge and skills. In order to successfully complete the assessment requirements at this level, participants should have at least 5 years experience as a supervisor, team leader or manager.
Content
• Process mapping
• Identifying bottlenecks
• Measuring and monitoring performance
• Identifying opportunities to change and improve
• Defining operational boundaries
• Balancing the conflicting demands of continuous improvement and current compliance
• Building a culture of improvement
• Case study.
Learning Outcomes
As a result of attending this series of modules, participants should be able to:
• Refresh their knowledge and enthusiasm for supervision
• Understand the broader picture of their role in the wider context of the organisation
• Align their business unit plans with those of the whole organisation
• Plan and lead significant organisational change
• Understand the financial and knowledge management consequences of the work of their business unit to the whole organisation
• Embed a culture of continuous improvement
• Plan and implement changes to the operational elements of their work unit
• Make a more significant contribution to their organisations current and future success.
Nationally Recognised
Yes
Residential
No
Competency Standards
• BSBMGT608B Manage innovation and continuous improvement
• BSBMGT502B Manage people performance
Miscellaneous Information
This program can be linked to
Advanced Diploma of Management.
Duration
3 days
*AIM Open Learning Programs are GST free, however GST applies to the catering component and is included in the fee.
Fees
| Professional Member: | $1,200.00 |
| Affiliate Member: | $1,440.00 |
| Corporate Member: | $1,200.00 |
| Public: | $1,440.00 |
Dates