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631Y: FLM Diploma of Management
Program Overview
Using the newly released competencies, the program will run over an 11 week timeframe. This new approach allows several days of learning at the one time, with several weeks between sessions, allowing participants more time to practice what they have learned. This approach will also be attractive to those people who live or work remotely who will now be able to attend blocks of training.
This program is designed to create a Return On Investment (ROI) both for the organisation as well as for the individual through a highly participative learning approach which includes attendance in the training room, minimal learning tasks and a workplace project.
More and more these days, supervisors and managers have to ensure they have the relevant knowledge, skills and attitude to create innovative strategies to build their organisation’s competitiveness in the marketplace. This means that how they manage people and resources is vitally important, and can mean the difference between success or failure.
Designed for
Managers working at the frontline of an organisation, from supervisors and team leaders, through to business unit and divisional managers. The breadth and depth of the capabilities developed during the program enable participants to apply leadership and management competencies across a range of different work roles in a variety of organisational contexts and industry sectors.
Content
Wk |
Module |
Certificate IV Competency |
Intake
2 |
Intake
3 |
Days |
|
|
|
|
|
|
1 |
Leadership
and Team Effectiveness |
BSBMGT401A
BSBPMG510A
BSBWOR402A |
Jul
26-28 |
Sep
15-17 |
2 ½
days |
|
|
|
|
|
|
4 |
Managing People |
BSBWOR401A
BSBLED501A |
Aug
16-17 |
Oct
6-7 |
2
days |
|
|
|
|
|
|
7 |
Continuous Improvement and Customer Service |
BSBCUS401A
BSBMGT403A
BSBWOR404A |
Sep
6-7 |
Oct
28-29 |
2
days |
|
|
|
|
|
|
11 |
Project Workshop |
|
Oct
4 |
Nov
26 |
½
day |
Requirements to Receive the Frontline Manager Qualification:
Diploma level participants are required to attend all modules above and complete the appropriate assessment requirements, which is a workplace project.
Learning Outcomes
Successful completion of the Frontline Manager Program should enable participants to:
• Identify strategies for better performance management and improved productivity
• Identify ways to change workplace culture
• Develop a culture of continuous improvement and change
• Improve team performance and alignment
• Prioritise and plan workplace projects
• Improve customer service
• Enhance communication across all levels
• Build positive workplace relationships
• Identify relevant leadership principles for the workplace.
Nationally Recognised
Yes
Residential
No
Miscellaneous Information
To be granted your qualification, you must successfully complete the program requirements and submit a workplace project (agreed between your manager, yourself, and AIM), to AIM for assessment at the end of the program. Skills Recognition may be available upon request, and should be discussed with our Client Service Centre when booking your program.
Note: It is anticipated that participants enrolling in the Diploma will have responsibility for the management and leadership of people that report directly to them.
Note: Assessment fee is included in the cost of the program.
Duration
7 days over 11 weeks
*AIM Open Learning Programs are GST free, however GST applies to the catering component and is included in the fee.
Fees
| Professional Member: | $4,190.00 |
| Affiliate Member: | $4,810.00 |
| Corporate Member: | $4,190.00 |
| Public: | $4,810.00 |
Dates