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625: Continuous Improvement
Program Overview
Market forces place increased pressure on organisations to improve their products and services. To remain competitive in this environment, organisations must continually seek ways to improve all aspects of their business, including workplace relationships, processes, products and services. While the focus on achieving quality products and services is not new, it has shifted from being reactive (inspect and fix) to pro-active (plan to get it right the first time).
This practical program will equip frontline managers with the vital skills to ensure the quality and continuous improvement process is team-centred and team-driven.
Designed for
All managers working at the frontline of an organisation, from supervisors and team leaders through to business unit and divisional managers.
Content
• Quality and continuous improvement defined
• Process thinking and continuous improvement
• Continuous improvement and teams
• Plan-Do-Check-Act cycle
• Data collection and analysis tools
• Continuous improvement models and approaches.
Learning Outcomes
As a result of attending this program, participants should be able to:
• Implement continuous improvement systems and processes
• Monitor, adjust and report performance
• Consolidate opportunities for further improvement.
Nationally Recognised
Yes
Residential
No
Competency Standards
• BSBMGT403A Implement continuous improvement, or
• BSBMGT516A Facilitate continuous improvement.
Miscellaneous Information
This program can be linked to Diploma of Management,
Certificate IV in Frontline Management,
Diploma of Quality Auditing,
Certificate IV in Business or
Certificate IV in Human Resources.
Note: Additional Fee applies for Assessment. Please refer to
Assessment Fees page.
You may also be interested in the following programs:
Effective Workplace Relationships
Manage and Implement Change
Duration
1 day
*AIM Open Learning Programs are GST free, however GST applies to the catering component and is included in the fee.
Fees
| Professional Member: | $470.00 |
| Affiliate Member: | $565.00 |
| Corporate Member: | $470.00 |
| Public: | $565.00 |
Dates