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215: Essential Selling Skills

Program Overview

Regardless of the size or type of business, being able to sell services, products or concepts is an essential element of business success. This program provides participants with skills and tools to become effective sales professionals¾from identifying opportunities, communication and presentation skills to closing and following up on sales.

Designed for

Sales people consolidating the basic skills of selling or people new to selling.

Content

  • Changing sales environment
  • Managing self, time and territory 
  • 8 stages of sales process
    • Prospecting
    • Planning
    • Discovery
    • Presenting solutions
    • Handling objections
    • Negotiating
    • Getting commitment
    • Following-up and service.

    Learning Outcomes

    As a result of attending this program, participants should be able to:

    • Employ prospecting methods, qualify prospects and manage prospect information
    • Prepare and present sales solutions
    • Manage buyer resistance through effective negotiation and product knowledge
    • Identify and respond to buying signals
    • Finalise the sales agreement
    • Support post sales activities to strengthen client relationships and create potential opportunities for future sales.

    Nationally Recognised

    Yes

    Residential

    No

    Competency Standards

    • BSBSLS402A Identify sales prospects
    • BSBSLS403A Present a sales solution
    • BSBSLS404A Secure prospect commitment
    • BSBSLS405A Support post-sale activities.

    Miscellaneous Information

    This program can be linked to Certificate IV in Business Sales.

    Note: Additional Assessment Fee applies. Please refer to Assessment Fees page.


    You may be interested in the following programs:

    Negociation Skills
    Assertive Communication
    Negociating Skills for Sales People

    Duration

    3 days

    *AIM Open Learning Programs are GST free, however GST applies to the catering component and is included in the fee.

    Fees

    Professional Member:$1,095.00
    Affiliate Member:$1,315.00
    Corporate Member:$1,095.00
    Public:$1,315.00

    Dates

    DateVenue
    22 Nov 10 - 24 Nov 10 9.00am to 4.30pm AIM WA - Floreat


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